To: MAYOR AND CITY COUNCIL
From: JOE HOFFMAN, CHIEF OF POLICE
TITLE
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APPROVE AN AGREEMENT WITH FRONTIER CALIFORNIA, INC. TO REPLACE THE CITY'S 9-1-1 TELEPHONE SYSTEM WITH A VESTA-NXT 9-1-1 CLOUD CALL HANDLING SYSTEM USING CALIFORNIA OFFICE OF EMERGENCY SERVICES GRANT FUNDS FOR AN AMOUNT NOT TO EXCEED $221,740 AND THE TERM DECEMBER 3, 2024 THROUGH DECEMBER 2, 2029
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EXECUTIVE SUMMARY
The California Office of Emergency Services (Cal-OES) Emergency Communications Branch has designated $310,000 of funds to be used by the City of Redondo Beach to purchase a new Vesta-NXT 9-1-1 Cloud Call Handling System to replace and update the existing 9-1-1 telephone system, due to equipment age limitations. The replacement will include the hardware, software, and associated maintenance for five years completed by Frontier California, Inc. (Frontier), in the amount of $221,740, and will be funded completely by Cal-EOS.
BACKGROUND
Every five years, the City of Redondo Beach is eligible to receive State of California funds to replace and upgrade the entire 9-1-1 telephone system and related components for the City's Emergency Communications Center, also known as a Public Safety Answering Point (PSAP). Cal-EOS Emergency Communications Branch reviews and authorizes new equipment and technologies which are developed by state authorized vendors for emergency communications. Frontier, and other telephone companies, collect 9-1-1 taxes and submit funds to the State of California on an annual basis. These taxes fund the purchase and upgrades to 9-1-1 Customer Premise Equipment (CPE) at PSAPs.
Cal-OES provides 9-1-1 systems and services at Master Purchase Agreement (MPA) contract pricing to all state and local government PSAPs. The MPA provides agencies with a cost-effective procurement opportunity for system replacement or certified upgrade of their 9-1-1 systems. The City can leverage these competitive bid contracts to simplify the procurement process and sel...
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