To: MAYOR AND CITY COUNCIL
From: PATRICK BUTLER, FIRE CHIEF
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APPROVE AN AGREEMENT WITH LOCALITY MEDIA, INC., DBA FIRST DUE, TO PROVIDE FIRE DEPARTMENT RECORDS MANAGEMENT SYSTEM SERVICES FOR A THREE-YEAR AMOUNT NOT TO EXCEED $70,406 AND THE TERM AUGUST 16, 2025 TO AUGUST 15, 2028
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EXECUTIVE SUMMARY
On August 16, 2022, the City Council approved an agreement with Locality Media, Inc. dba First Due (First Due) to provide a records management system (RMS) to collect mandated National Fire Incident Reporting System (NFIRS) data and to produce the Department's required reporting. The first amendment to the agreement was approved on September 3, 2024 which expanded services by adding three additional modules to the platform for City use. Approval of the proposed agreement would initiate a fresh three-year term with First Due to continue usage of the platform, inclusive of the modules added via the first amendment, for a total three-year not to exceed amount of $70,405.54.
BACKGROUND
In 2022, the Redondo Beach Fire Department sought to replace its legacy RMS, Firehouse, which reached its functional end of life in January 2023. The Department completed a needs assessment and evaluated four vendors on their ability to meet the Fire Department's contemporary operational needs. First Due met all of the Fire Department's functional criteria by offering a modern, intuitive RMS platform that has been successfully adopted by similarly sized fire departments. The platform positioned the Department to maintain the highest level of service, while also optimizing data collection and reporting to improve operations.
In 2024, the first amendment to the agreement with First Due was approved, which provided three additional modules: pre-incident planning, hydrant management, and arson investigations. These modules are integrated into a centralized platform with a common, intuitive interface that supports critical Department functions. Fire Department r...
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