To: MAYOR AND CITY COUNCIL
From: JOE HOFFMAN, CHIEF OF POLICE
TITLE
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APPROVE AN AGREEMENT WITH TURBO DATA SYSTEMS, INC TO PROVIDE PARKING CITATION AND PARKING PERMIT MANAGEMENT AND COLLECTION SERVICES FOR THE TERM AUGUST 5, 2025 THROUGH AUGUST 4, 2028 WITH AN OPTION TO AUTOMATICALLY RENEW FOR TWO ADDITIONAL ONE-YEAR TERMS
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EXECUTIVE SUMMARY
In March 2025, the Police Department issued a Request for Proposals (RFP) #2425-005 for parking citation and parking permit management services, with a total of six companies submitting proposals. After an in-depth evaluation process conducted by staff in the Police and Information Technology Departments, Turbo Data Systems, Inc. (TDS) was selected as the preferred vendor based on the quality of their proposal, innovative hardware and software platforms, and pricing.
The proposed Agreement with TDS includes full parking citation management services, including processing of parking citations, collection services, appeals, data analytics, and integrated hardware for citation issuance. TDS will also provide an online portal for parking permit management.
Charges for parking citation management are assessed on a per citation basis and are paid from parking ticket fees. A similar structure is in-place with the City's current parking citation management firm, Data Ticket, who's contract is scheduled to expire in September. TDS is estimated to receive $147,200 in total annual compensation for the contracted services. Specifically, the company will be paid $0.50 per electronically issued citation, $135 per month, per unit, to lease mobile ticket equipment, a one-time $2,500 charge to establish and configure the new parking permit management database, and an annual administration fee for the database of $7,200 per year.
BACKGROUND
The Municipal Services Unit of the Police Department issues approximately 35,000 parking citations annually, the majority of which are for street sweeping and parking meter violat...
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