To: MAYOR AND CITY COUNCIL
From: KEITH KAUFFMAN, CHIEF OF POLICE
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APPROVE LETTER AGREEMENT WITH HITECH SYSTEMS, INC DBA PULSIAM FOR COMPUTER AIDED DISPATCH AND RECORDS MANAGEMENT SOFTWARE MAINTENANCE FOR THE AMOUNT NOT TO EXCEED $115,137.59 FOR THE TERM JULY 1, 2019 THROUGH MARCH 31, 2020 AND ADDITIONAL QUARTERLY BILLING FOR THE TERM JULY 1, 2020 - SEPTEMBER 30, 2020
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EXECUTIVE SUMMARY
On December 17, 2017, the Redondo Beach City Council, received and filed the consultant report from Cit Com and at the same meeting approved a five-year agreement with Mark 43 for a replacement Records Management System (RMS), with an option to purchase the Computer Assisted Dispatch (CAD). On July 2, 2019 the purchase of CAD was approved in addition to a first amendment to the master agreement to facilitate a complete RMS and CAD transition from the existing vendor Hitech Systems / Pulsiam (Pulsiam) to Mark 43. Mark 43 system configuration continues to occur and is expected to be fully implemented in early 2021. During the Mark 43 system implementation, Hitech systems is continuing to provide CAD and RMS system maintenance for the Police Department. Approval of this letter agreement will provide partial payment to Hitech Systems, Inc for software maintenance for the period from July 1, 2019 through March 31, 2020, in the amount of $115,137.59 for quarterly billing through September 2020, and for clarification of contract terms on quarterly billing through the future drafting and execution of a second amendment to the master license agreement.
BACKGROUND
In the September 2017 - March 2018 Strategic Planning Session there was a future public safety item, directing the Police Department to , "Present report to council on the requirements and selection of a new Records Management System (RMS) to include Computer Aided Dispatch (CAD) and begin the implementation process." Outside consultant Cit Com completed the technology assessment for RBPD on June 15,...
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