To: MAYOR AND CITY COUNCIL
From: KEITH KAUFFMAN, INTERIM FIRE CHIEF
TITLE
title
APPROVE AN AGREEMENT WITH LOCALITY MEDIA INC., DBA FIRST DUE, FOR FIRE DEPARTMENT RECORDS MANAGEMENT SYSTEM SERVICES FOR AN AMOUNT NOT TO EXCEED $40,000 AND THE TERM SEPTEMBER 1, 2022 THROUGH AUGUST 31, 2025
end
EXECUTIVE SUMMARY
The Redondo Beach Fire Department's current records management system (RMS), Firehouse, is reaching its end of life and will no longer be supported starting in January of 2023 by the current vendor. In order to maintain the high standard of service to the community and remain in compliance with federal and state guidelines, the Department prioritized the search for an adequate vendor replacement capable of serving its current needs and providing an opportunity to streamline processes moving forward. After completing a needs assessment and comparable product evaluation, the Fire Department selected First Due to provide an updated RMS that provides incident reporting, personnel management, training records, community event tracking, and the associated integrations needed to make these functions possible.
BACKGROUND
The core function of the Department's RMS system is to collect mandated National Fire Incident Reporting System (NFIRS) documentation and related incident reporting for the over 7,500 calls for service the Fire Department responds to each year. The Department is required to submit monthly reports to both national and state regulatory agencies and the RMS system provides an online platform where this can be accomplished in an effective manner. The RMS system also documents all of the daily activities of the Fire Department including training, community events, and regular maintenance activities.
For the past 12 years the Fire Department has utilized Firehouse RMS. Following its acquisition by a larger software company, Firehouse was designated as "end of life" and will not be supported beginning in January 2023. Following th...
Click here for full text