To: MAYOR AND CITY COUNCIL
From: MIKE COOK, INFORMATION TECHNOLOGY DIRECTOR
TITLE
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APPROVE A SERVICE POLICY AND AGREEMENT WITH T-MOBILE TO CERTIFY THE CITY OF REDONDO BEACH'S AUTHORIZATION TO PARTICIPATE IN THE T-MOBILE CONNECTING HEROES SERVICE PROGRAM FOR A MULTI-YEAR TERM AND TO APPROVE AN INITIAL PURCHASE OF WIRELESS MOBILE DEVICES NOT TO EXCEED $48,237.84
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EXECUTIVE SUMMARY
T-Mobile will provide wireless voice, text, and data telecommunications services and devices including, but not limited to smartphones, tablets, hotspots, and routers to support various public safety operations. T-Mobile is one of the nation's largest wireless communications providers and provides the best coverage and data speeds in Redondo Beach. T-Mobile also offers public safety agencies preferred pricing and service through their Connecting Heroes service program. The Police Department's current fleet of wireless devices is scheduled for replacement this year. This agreement will allow the Department to replace these devices in as price competitive a manner as possible.
BACKGROUND
The Information Technology Department has historically provided a number of wireless communications devices to Police Department staff through the City's Verizon Wireless Agreement. Over the past 5 years, T-Mobile has made a significant investment in infrastructure within the City, making it a viable service provider option for critical public safety mobile devices, while also providing cost-effective pricing options to the City through the Connecting Heroes service program.
With increased demand for in the field communications extending to all officers, including increased reporting requirements for compliance with the Racial and Identity Profiling Act (RIPA), the need for cost effective wireless services has increased. The Police Department's current fleet of wireless devices is scheduled for replacement this year and is insufficient to meet the increased requirements. The...
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